Order tag synchronization

This feature is available for All plans.

Why do you need to add tags for orders and customers?

This new Joy tagging feature automatically labels orders and customers using loyalty coupons, allowing you to track program participation, measure impact on sales and retention, and generate revenue reports with a single filter—eliminating the need to search through multiple coupon codes for simplified analysis.

How to setting up Order and customer Tagging

Access tag settings

In the Joy dashboard, navigate to Settings. Select the Order tab

Configure tags

Enter the tag you want to apply to orders that use Joy coupons

• Default: "Joy-assisted"
• You can customize this to any text that's meaningful for your store

Sync all tags

Click on sync all tags to apply tags to previous orders that were assisted before this feature was released

Using tags to filter orders and customers

Frequently Asked Questions

Q: What if I want to change the tag name?

A: If you wish to change your tag name, please contact our support team. Our technical team will assist you in updating your tag settings.

Q: Will these tags be visible to my customers?

A: No, these tags are only visible in your Shopify admin interface and are not displayed to customers.

Q: How quickly are tags applied after an order is placed?

A: Tags are applied immediately after the order is processed, typically within seconds.