Judge.me Reviews in the Unified Widget

Requires the Unified Widget and Joy connected to Judge.me.

Overview

Add a Reviews tab to your Unified Widget so customers can view the reviews they've written and submit new ones — without leaving the loyalty widget. Joy renders the entire experience in your brand styling, while review data is served by Judge.me behind the scenes. Customers earn points through your existing Write a review earning program.

What customers see

• Each review with its date, product (and thumbnail), star rating, review text, status (Published or Pending), and points earned
• A Write a review action that opens an inline form inside the widget — no redirect
• An empty state prompting first-time reviewers to write a review and earn points

Note: The Reviews tab shows only the current customer's own reviews. It doesn't replace the Judge.me reviews widget on your product pages.

Before you start

• Your store uses the Unified Widget (not Classic).
• Joy is connected to Judge.me. If you haven't yet, follow Joy and Judge.me first — connect the integration and select Judge.me in your Write review program. Judge.me's Awesome plan or above is required for API access.

How to add the Reviews tab

Open the Unified Widget

Go to On-site content → Widget → Unified Widget.

Turn on the Reviews extension

In the Extensions section, turn on the Reviews toggle. Once enabled, Reviews appears automatically in the Footer menu list — no manual add needed.

Choose your review app

In the Reviews extension settings, select the review app you want to connect as the provider — choose Judge.me.

Edit the label and star rating

In the Footer menu, open the Reviews item to edit its label and star rating display so they match your brand.

Save and publish

Save your changes. The Reviews tab appears in the live widget for logged-in customers.

Reviews appear after a customer is identified (logged in). Points show once the review is approved in Judge.me — pending reviews display without points until then. This works alongside the existing Write review earning program.